Ward Clerk
Ward Clerk – Cardiac Services
Ashford Hospital
Permanent Part Time Position
Ashford Hospital is a private not-for-profit 230 bed hospital, proudly part of the Adelaide Community Healthcare Alliance, known as ACHA Health. ACHA Health comprises Ashford Hospital, Flinders Private Hospital and The Memorial Hospital.
We are seeking to recruit a motivated and dynamic Administrator for the position of Ward Clerk at Ashford Hospital. If you are passionate about providing service excellence and patient care, with proven ability in flexibility, compassion and initiative, we want to hear from you. The position is will be based in our Cardiac Services Ward, with a supportive management team and an opportunity to enter Healthcare Administration. You will be responsible for providing customer service and support to patients, nurses and the Nurse Unit Manager.
This opportunity brings a dynamic exposure to a diverse clinical setting within the private hospital community.
Ashford Hospital offers a range of specialties including cardiology, cardiothoracic surgery, general surgery, general medicine, gynaecology and maternity, oncology, orthopaedics, urology and vascular surgery. Ashford Hospital has 9 operating theatres, 1 procedure room, 2 angiography labs, an emergency department, maternity services and a 24 bed level 3 critical care unit.
As a Ward Clerk, your responsibilities will include:
· Answer and re-direct calls whilst maintaining a positive and professional manner
· Prepare and complete patient paperwork
· Maintain accurate and effective record management systems
· Liaise with clinical and non-clinical staff from other departments
· Arrange follow-up appointments and referrals for patients
· Support the Nurse Unit Manager with daily operations in an administrative capacity
· Complete other clerical tasks as required
· Ability to work Monday, Tuesday and Friday (Permanent 3 days per week)
· Ability to cover leave if required
ACHA Health offers:
Friendly, inclusive workplace culture and supportive Administration management team
· Ongoing training & professional development opportunities, access to paid study leave
· Flexible working arrangements for work-life balance by negotiation
· Employee benefits including – discounted gym memberships, private health insurance and access to free Employee Assistance Program for wellbeing support
· A supportive team environment, working alongside passionate & dedicated professionals
· A valued member of a cohesive private hospital community, where our employees are more than a number
· A passion for excellence - be a part of delivering a private experience for patients, doctors and staff
· You can expect integrity, transparency, accountability, loyalty and respect in relationships
· Working towards a collective purpose We work together for better care
We acknowledge the traditional custodians of the Adelaide region - the Kaurna people. We respect their spiritual relationship with their country and their ongoing connection through the custodianship of its land and waters. We work thoughtfully and respectfully, remembering the land on which we stand belongs to the oldest continuing living culture in the world. We pay our respects to elders past, present, and still to come.
ACHA Health is an equal opportunities employer, we encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. We’re happy to adjust our recruitment process to support accessibility needs.
Applications Close: 16th May 2024
For further enquiries:
Pamela Inaldo | Administration Team Leader | Ashford Hospital
E: Pamela.inaldo@acha.org.au