Administration Officer - Reception

• Admin officer
•  Holmesglen Private Hospital
• Previous experience in a hospital setting desired but not essential 
  
  Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Patient Services Team have vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.

As an Administration Officer your responsibilities will include:
•    Manage a busy reception desk
•    Answer and redirect calls
•    Organise appointments and prepare admission paperwork
•    Conduct follow up requests and make reminder calls for visits
•    Maintain accurate and effective record management systems including preparation of medical records
•    Perform Health Fund Checks as required
•    Manage the collection of excesses/co payments
•    Coordinate with staff from other departments
•    Complete other clerical tasks such as data entry
 
Selection Criteria:

•    General clerical experience – hospital/medical practice setting preferred
•    Excellent customer service, communication and interpersonal skills
•    Strong computer literacy and accurate data entry skills
•    Knowledge of medical terminology
•    Demonstrated ability to multitask and prioritise work within set timeframes
•    Excellent interpersonal and communication skills
•    Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
•    Experience in MS Office (Outlook, Word, and Excel)
•    Works well independently and within a team
•    Flexible to work a variety of shifts – early/late shifts & weekend work
•    WebPas Hospital system experience (Desired)

To Apply: Please click on the 'Apply' button below to be taken to our online application form. 

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. 

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