Practice Manager - Northern Beaches Hospital Medical Centre

180001AM Requisition #
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An exciting opportunity exists for an experienced Practice Manager to establish and manage a busy Medical Centre located in the new Northern Beaches Hospital. The ideal candidate is an experienced practice manager and leader with the ability to run the practice on a day-to-day basis, support the delivery of quality clinical care, assist with developing practice growth, ensuring administrative processes run smoothly and staff are supported.


Be a part of something bigger


As the Manager of the new Northern Beaches Hospital Medical Centre you will have an opportunity to shape your own team and contribute to the development of this exciting new service. This position will be aligned with the Emergency Department (ED) and local primary healthcare services to provide integrated care and service to the Northern Beaches local community.



Key responsibilities:


  • Gain initial and maintain ongoing accreditation for the Medical Centre
  • Oversee day to day running of the Medical Centre
  • Lead a team of administrative staff
  • Implement systems and procedures to ensure the delivery of quality services
  • Effectively manage human, financial and material resources
  • Create and manage rosters
  • Maintain high standards and continued patient focus as primary goal of practice
  • Work with the practitioners to enhance service delivery and staff and patient satisfaction
  • Development of business plans to meet the objectives of the practice and the Northern Beaches Hospital
  • Develop strategies for change and growth as service evolves
  • Maintenance of the assets of the practice
  • Continuous review of the operating environment of the practice
  • Public relations and marketing
  • Continuous review of the operating environment including Health Insurance Commission (HIC)  opportunities, as per guidelines
  • Respond to and follow up on patient enquiries.

Opening 30 October 2018, Northern Beaches Hospital will be a fully licensed private hospital, providing care to public and private patients from an outstanding facility with a large range of quality services provided by exceptional nurses, doctors and staff.


An experienced manager with a passion for developing talent within the team, you will also possess the following skills and attributes:

  • Tertiary qualification in Business Administration, Diploma of Practice Management or similar
  • Previous management experience
  • Extensive knowledge of the HIC regulations
  • An AAPM Certified Practice Manager
  • Demonstrated proficiency with integrated general practice medical software
  • Extensive experience with and knowledge of Medicare as it applies to patient billing systems and codes in General Practice
  • Personal attributes of reliability, punctuality, professionalism, collaborativeness, adaptiveness
  • Proven experience building and leading high performing teams with a service excellence approach
  • Passionate about building strong relationships and delivering exceptional customer service
  • Demonstrated experience in managing budget and attainment of targets and KPIs
  • High level of planning and organising skills
  • Effective change management and project management skills
  • Strong influencing skills with a demonstrated ability to adapt personal style to suit a varied audience & a variety of interpersonal styles
  • Well-developed oral and written communication
  • High degree of computer literacy.  

Application Close: 31 August 2018


Further Information


Please email:

Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.



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