Administration Manager

• Supportive Executive Management team
• Fulltime role supporting our Healthscope Northern Cluster
• Utilise your people leadership skills to drive continuous improvement

Are you looking for a challenging yet rewarding position with an organisation that allows you to be a part of something bigger?

Enthusiastic individuals who can demonstrate proven experience in a management role, a commitment to patient care and customer service are encouraged to apply.

About us 
Come and join our team of highly experienced surgeons, specialist doctors, dedicated nurses and allied health professionals at John Fawkner Private Hospital. 
Supported by the latest technology and an exciting $55 million upgrade, we offer state of the art surgical, medical, cancer, coronary and intensive care. We are renowned for complex surgery, with our Critical Care Complex being the only one of its type in the northern suburbs of Melbourne, providing intensive and high-dependency care post-surgery. 

Being part of our teams gives you the opportunity to work in the areas you love while also allowing you to further specialise in the clinical areas you want.

Joining our team means you’ll be supported by great team leaders, be part of a strong, innovative team who always strive for better, and have the opportunity to flourish and grow.

As the Administration Manager your responsibilities will include:

• Understanding of hospital administration processes from pre-admissions to discharge including informed financial consents, private health funding eligibility, patient accounts, billings, debtor’s collection, accounts payable
• Rosters, staffing and supervision of staff including reception, pre-admissions, discharges, billing, theatre bookings, process review and ongoing change management and recruitment of new staff
• Handling of enquiries and complaint resolution
• Working knowledge of patient management systems and Microsoft Office applications
• Experience in managing and leading a team
• Assisting and coordinating internal and external audits

Essential Criteria:

• Promote a positive and collaborative team work environment and an efficient business culture
• Sound knowledge and understanding of medical terminology
• Excellent interpersonal, verbal and written communication skills
• Exceptional organisational and time management skills as well as an ability to multi-task
• Professional and pleasant demeanour
• Ability to develop positive relationships with a diverse range of people both internal and external and our Valued Medical Practitioners
• Willingness and ability to learn and complete new tasks and the flexibility to embrace change
• Ability to work both autonomously and collaboratively within the scope of the role
• TAFE/ Certificate - Diploma level qualification in Front-line Management, Business Management or related discipline is desired
• A focus on professional development

Why Healthscope?
We care about your career at Healthscope.

No matter where you go within our community of care, you’ll be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

Come and be the difference in our patient's lives.

Applications close: 10/03/26 

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to undertake a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.