Administration Officer

Administration Officer

·       Join Australia’s only national private hospital operator

·       Utilise your medical reception/administration experience to ensure the success of our daily operations

·       Casual Role

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? 

About the role

Gold Coast Private Hospital are seeking experienced Medical Administrators with outstanding customer service skills to join our team on a casual basis.  In this role you will love meeting and greeting people and communicating in person and over the phone.  You should thrive working in a busy environment.

About the roles:

This opportunity will see you join our team as an all-rounder to assist where required, your duties will vary day to day and may include:

·       Manage a busy reception desk

·       Answer and redirect calls

·       Prepare admission paperwork

·       Maintain accurate and effective record management systems including preparation of medical records

·       Perform Health Fund Checks as required

·       Manage the collection of excesses/co-payments

·       Coordinate with staff from other departments

·       Complete other clerical tasks such as data entry

About Us:

Established in 2016 Gold Coast Private Hospital is a 336 bed, 22 operating theatre facility located in Southport, the heart of the Gold Coast Precinct. Specialities include - 24/7 Emergency Care Centre, Medical, Orthopaedic, Bariatric, Neurosurgical, Plastics, ENT & General Surgical, Obstetrics, Cardiac Care and Oncology. Gold Coast Private Hospital is continually growing and offers exciting opportunities and professional career pathways in health care.

Essential Criteria:

·       Previous medical reception/administration experience

·       Prior experience in the health industry

·       Ability to work autonomously and demonstrate initiative

·       Excellent interpersonal and communication skills

·       Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment

·       Experience in MS Office (Outlook, Word, and Excel)

·       Flexible to work a variety of shifts – early/late shifts

·       Experience working with patient management system (Desirable)

Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

•  Flexibility to work across one or multiple hospitals across our network
•  Discounted health insurance
• Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

Come and be the difference in our patient's lives.

Applications close: 18th February 2024

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.