GP Liaison
GP Liaison Officer – Part Time (Prince of Wales Private Hospital)
Seeking an experienced and motivated GP Liaison Officer to develop new and strengthen existing partnerships between primary and secondary care in the Eastern suburbs.
As part of the Prince of Wales Private Hospital team, you will be an integral member, acting as the key point of contact for GPs, and other health professionals to drive growth by promoting hospital services and our doctors and specialists.
About Us
Join a team focussed on being a great place to work and providing the best care to
our patients.
Prince of Wales Private Hospital is a centre of excellence for complex surgery, with a reputation for exceptional clinical care and patient experience.
At Prince of Wales Private Hospital, you’ll be supported by expert leaders, work alongside a team committed to excellence, and have access to ongoing professional development to grow in
your career.
As the GP Liaison Officer, your responsibilities will include:
- Leading a culture of excellence in customer service, education and information for GPs, specialists and other referrers
- Clear, relevant and regular interaction with general practices to build relationships and promote hospital services and specialists
- Maintaining comprehensive records of daily activity and progress using
Salesforce CRM - Monthly activity reporting including measurement against agreed KPIs, linked specifically to GP engagement activities
- Working closely with the business development manager on referral growth
activity plans - Planning and administering educational events for GPs including accredited education meetings, practice lunches and “meet and greet” networking sessions
- Liaising with hospital executive and clinical teams, providing stakeholder feedback and highlighting opportunities for service improvement
- Sourcing information to assist with the development of a regular GP newsletter.
Essential Criteria:
- Excellent written and verbal communication and negotiation skills
- Well-developed computer skills, including MS Office (Outlook, Word, Excel)
- Strong customer focussed mindset and displaying a “can do” attitude
- Results driven with excellent time management skills and the ability to manage competing priorities
- Articulate, well-presented and professional
- Full driver’s licence and own vehicle
- Successful sales background, with previous experience working in a similar role in healthcare, pharmaceutical or medical device industry (desirable, not essential)
- Post graduate qualifications in marketing, business, nursing or similar (desirable, not essential)
- Familiarity with Salesforce (desirable not essential).
Applications close: 13th June 2025