Health Info Services Officer

Inclusive and supportive team culture

Part time opportunity

Great location – close to Eastlink

Are you an administrative professional with excellent attention to detail?

Knox Private Hospital is seeking a motivated and diligent Health Information Services Officer to join our Medical Records team on a casual basis. 

About us:
Knox Private Hospital is one of the largest private hospitals in Victoria, caring for over 1.2 million people across Melbourne’s east and outer east.

We have a 24/7 Emergency Department, covering a full range of medical and surgical specialty areas, including highly complex surgeries. Backed by the latest technology and expertise, we offer 15 theatres, including a hybrid theatre, diagnostic cardiology, two cardiac cath labs and capabilities for cardiothoracic surgery, orthopaedics, neurosurgery, urology and more.  All supported by a newly expanded coronary care unit and intensive care unit.

Our expert care team of surgeons, specialist doctors, dedicated nurses and other professionals will ensure that your experience is the best it can be.

As a Health Information Services Officer your responsibilities will include: 

·         Compiling and sorting medical records to be electronically tracked

·         Medical record retrieval

·         Internal and external phone and fax communication

·         Provision of health information to internal and external clients

·         Filing and culling of medical records

·         Day to day functionality of the Health Information Service Department

·         Participating in performance improvement activities

Essential Criteria:

·         Proficient in use of email, web based applications and Microsoft Word and Excel

·         Excellent communication and organisational skills

·         Basic knowledge of medical terminology (Desirable)

·         Knowledge of the Freedom of Information Act (1982) (Desirable)

·         Ability to work autonomously and as a team member in a small team environment

·         Ability to work within deadlines

·         Flexibility in responding to the changing needs of the business

·         Commitment to document security and patient privacy

·         Experience with the WebPAS patient information system (Desirable)

·         Previous experience in a healthcare setting or record keeping environment (Desirable)

·         Previous experience in Health Information Services (Desirable)

Why Healthscope?
When you join Healthscope, you become part of our Community of Care.

Our people are at the heart of our organisation – no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.

We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely. 

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient’s lives.

Applications close: 15/10/25

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.