Our values tell the story of who we are, how we work together and how we treat each other and our patients. Developed by thousands of people across the Healthscope network, these four values are grounded in our reality, and sum us up beautifully. Below each value are statements of the behaviours we expect in our hospitals.

We care. That’s what in our hearts. We care for ourselves, each other, our patients, and community. We respect and protect the physical and emotional safety and wellbeing of everyone.

• We treat our colleagues, patients, and community members with care and respect, prioritising their and our safety always.
• We look after ourselves and each other so that we can deliver the highest standard of healthcare.
• We empower patients to be active participants in their care.

We do. We dig in. We’re accountable to each other. We do what we say and get it done. We speak up, listen, and own and learn from mistakes. We build trust by explaining the ‘Why’ behind the ‘What’.

• We do what we say we’ll do and take pride in maintaining high professional standards.
• We speak up when things aren’t right, knowing we will be heard.
• We own and learn from our mistakes, without blame.
• We transparently explain the ‘why’ behind the ‘what’.

We strive. We always look for ways to improve. We have ambition, embrace change, adapt, share, and learn. We are open to new ideas because that’s when we grow and shine.

• We seek and are open to ways to improve our care and how it’s delivered safely.
• We continually learn and grow, to become the best place for care and the best place to work.
• We are flexible and adapt as things change.

We’re a team. We’re all in this OneHealthscope club. We welcome everyone, value all contributions, celebrate successes, listen and create the best place for care, and for work. That’s how we win. Together.

• We value and appreciate the diverse contributions of all.
• We listen to each other to get the best outcomes.
• We are approachable and help each other out.
• We recognise a job well done and celebrate our wins.

We take safety seriously

Underpinning our values is our commitment to safety – how we look out for oneself and each other, calling out and correcting unsafe conditions and not accepting injury as part of working at Healthscope. We are truly committed to creating a safe workplace for everyone, because we care!