Administration Booking Officer

Are you an experienced Administration Booking Officer, who wants to be part of a busy and dynamic team? 
 

• Continuous professional development, education & support provided
• Deliver outstanding patient care within a dedicated team
• Inclusive, values‑led workplace

About the role:

Our Administration team at Sunnybank Private Hospital is looking for an Administration Booking Officer, to join our team on a full-time basis.

Reporting to our Administration Manager, you will be providing administrative support in collaboration with Practice Managers for Surgeons and the SPH Theatre team.


About us
With 109 inpatient Surgical and Medical beds, a rehabilitation gym, 7 operating theatres, 2 procedure rooms, a day oncology unit and an ICU, Sunnybank Private Hospital has been providing care to our local community for over 40 years and continually embraces the highest quality of holistic patient care.

We are deeply committed to the safety and wellbeing of all patients, with a particular emphasis on child and adolescent safety. Our staff are trained to uphold the highest standards of safeguarding and work in accordance with national child safety frameworks.

Key Responsibilities:  

• Data entry for patient information for surgical and medical bookings into WebPAS
• Working closely with clinical staff to ensure accuracy of the bookings.
• Liaising with Practice Managers / Secretaries, and surgeons, clinical teams to ensure smooth preparation of surgical lists
• Effective communication with Practice Managers to ensure all surgical theatre lists arrive within the required times
• Work with Practice Managers / Secretaries to ensure that all bookings are accurate, and that special requirements and other relevant patient details are communicated
• Work with other administration staff, theatre staff, medical staff and hospital coordinators across the hospital regarding cancellations/additions to the theatre list in a timely manner

Essential Criteria:

• IT literacy and accuracy in inputting patient information for surgical and medical bookings
• Working in a small team to provide smooth communication between VMO’s and Practice Managers and the hospital
• Communicate effectively with relevant departments within the hospital regarding any patient booking updates
• Maintain and promote good interpersonal, public relations and customer service
• Ability to work efficiently to meet desired time frames
• Previous experience administrative experience in a hospital setting, with an excellent understanding of how to coordinate administrative processes
• Ability to work as part of a team
• Excellent computer literacy, accuracy and experience in using MS Office software
• Ability to communicate clearly with clinical and nonclinical staff to appropriately prioritise deadlines for patient surgeries
• Commitment to our Safe Values
• Good oral and written communication skills
• High level of attention to detail

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

 You'll also benefit from:

• Flexibility to work across one or multiple hospitals across our network
• Discounted health insurance (non-casuals only)
•  Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

 
Applications close: 9^th September 2026

To apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. 

Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope. Please note that Healthscope will never request payment from candidates.

Any request for payment is fraudulent.

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