Administration Officer
· Casual administration roles available
· Growth opportunities and exciting varied roles in our Administration team
· Impact our patients journey with us through your excellent customer service
· Gain access to fantastic healthscope employee benefits, retail discounts, fitness passport and more!
Are you an administrator with a keen eye for detail who is looking for a rewarding role?
Our supportive, collaborative and dedicated team are looking for casual administration officers to join us!
Our Administration Team require enthusiastic and motivated persons to join our expanding admin team to work across our 7 days of operation.
This role will see you working at front desk being the first friendly face people are greeted with when entering the Hospital and working at the back of department at the switchboard or in data entry.
For the right person, opportunities to grow await at Healthscope.
Prince of Wales Private Hospital, Where doing what you love means more
Join a Team That’s Leading the Way in Private Healthcare
Prince of Wales Private Hospital is a centre of excellence in complex surgery, with a reputation for clinical safety, innovation, and outstanding patient outcomes.
Located within the prestigious Randwick Health & Innovation Precinct, we collaborate closely with Sydney Children’s Hospital, the Royal Hospital for Women, and Prince of Wales (public) Hospital—offering a dynamic and progressive environment.
While we are leaders in orthopaedics, neurosurgery, gynaecology & general surgery, we are also one of NSW’s premier maternity hospitals, caring for over 1,600 expectant families each year.
At Prince of Wales Private Hospital, you’ll be supported by expert leaders, work alongside a team committed to excellence, and have access to ongoing professional development to flourish and grow in your career.
If you’re looking to be part of a culture of excellence in an innovative and highly respected private hospital, apply now to join our team.
As an Administration Officer your responsibilities may include:
· Manage a busy reception desk
· Answer and redirect calls
· Organise appointments and prepare admission paperwork
· Conduct follow up requests and make reminder calls for visits
· Maintain accurate and effective record management systems including preparation of medical records
· Perform Health Fund Checks as required
· Manage the collection of excesses/co payments
· Coordinate with staff from other departments
· Complete other clerical tasks such as data entry
Essential Criteria:
· Proven Administration and/or Customer service experience
· Flexible to work a variety of shifts
· Valid Authority to Work in Australia
· NSW Working with Children check for Employment
· High level customer service skillset
· Excellent interpersonal and communication skills
· Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
· Strong attention to detail
· Experience in MS Office (Outlook, Word, and Excel)
· Works well independently and within a diverse team
Desirable Criteria
· Prior experience in Healthcare, Medical or Dental Administration (Patient Facing)
· Prior experience with WebPas Patient Administration System (or similar)
· Diploma or TAFE level qualification in Administration, Business Management or related discipline (or working towards same)
Applications close: 12th September 2025
To Apply: Please click on the 'Apply' button to be taken to our online application form.
For any questions, please reach out to recruitment@healthscope.com.au
More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.
Why Healthscope? Come and be the difference in our patient's lives.
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
· Flexibility to work across one or multiple hospitals across our network.
· Continuous professional development, education & support provided to encourage growth
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.