Administration Officer

Administration officer

Are you an experienced Administration officer with an exceptional attention to detail, thrives in a face paced environment and takes pride in delivering high-quality administrative support? 

• Continuous professional development, education & support provided
• Deliver outstanding patient care within a dedicated team
• Inclusive, values‑led workplace
   

About the Role: 
Sydney Southwest Private hospital is currently seeking a motivated and passionate Administration Officer who is looking to step into a rewarding career and join our Front Reception team on a fulltime basis. 

About us:

Sydney Southwest Private Hospital's focus is to provide their patients with world-class healthcare.

For over 20 years our dedicated team of healthcare professionals have provided care to patients in greater western Sydney.

Sydney Southwest Private Hospital has 84 patient-beds and provides a large range of medical and acute services including; seven operating theatres, Angiography suite, 10 bed Intensive Care Unit as well as a Day Surgery Unit, Mental Health Unit, Oncology Department as well as pharmacy and radiology services.

In collaboration with a large range of accredited private specialists Sydney Southwest Private are leader in comprehensive range of medical and surgical specialties including, but not limited to, neurosurgery, orthopaedics, ear nose and throat, general and plastic surgery, gastroenterology and endoscopy and gynaecology, bariatric surgery, urology and mental health services

Key Responsibilities:

• Provide efficient and professional, and courteous administrative support to patients, visitors, clinicians and hospital staff
• Deliver exceptional customer service through effective communication in person, over the phone and via email
• Manage patient and departmental enquiries, ensuring timely and accurate responses
• Perform accurate data entry, maintain electronic and paper-based records, and ensure documentation is completed in accordance with hospital policies and privacy legislation
• Coordinate bookings, admissions and other administrative processes as required
• Prepare correspondence, reports, and other documentation with a high level of accuracy and attention to detail
• Maintain effective filing and record management systems to support departmental operations
• Work collaboratively with multidisciplinary teams to ensure the efficient delivery of administrative services
• Prioritise completing tasks and meet deadlines in a face-paced healthcare environment
• Contribute to continuous improvement initiatives and enhance administrative processes and patient experiences
• Demonstrate professionalism, discretion, and confidentiality when handing sensitive patient and organisational information

Essential Criteria:

• Previous experience in an administrative or customer service role, preferably within a healthcare environment
• Excellent verbal and written communication skills, with the ability to interact professionally with patients, visitors, clinicians, and other stakeholders
• Strong organisational and time management skills, with the ability to prioritise competing tasks and meet deadlines
• Exceptional attention to detail and a high level of accuracy in data entry and documentation
• Demonstrated ability to work both independently and collaboratively within a multidisciplinary team
• Proficient computer skills, including Microsoft Office Suite and the ability to quickly learn new systems
• Commitment to providing exceptional customer service and delivering a positive patient experience
• Ability to maintain confidentiality and hand sensitive information with discretion

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

 You'll also benefit from:

• Flexibility to work across one or multiple hospitals across our network
• Discounted health insurance (non-casuals only)
•  Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

 
Applications close: 4th September 2026

To apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to Joanne Ashe, Administration Manager on 9600 4323 or email Joanne.Ashe@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. 

Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope. Please note that Healthscope will never request payment from candidates.

Any request for payment is fraudulent.

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