Administration Officer (Full time)

Are you looking for a rewarding career that allows you to combine your professional skills and passion for delivering excellent customer service to people? 

Our Administration Team provide outstanding customer care to patients and their families. We’re looking for an enthusiastic and motivated individual to work on a full time basis alongside our established team of Administration staff in supporting the hospital’s Admissions and Wards. This is a great role for an experienced and patient care focused individual.

As an Administration Officer your responsibilities will include performing a broad range of administration duties including:

·         Organise appointments and prepare admission paperwork

·         Conduct follow up requests and make reminder calls for visits

·         Maintain accurate and effective record management systems including preparation of medical records

·         Perform Health Fund Checks (as required)

·         Manage the collection of excesses/co payments

·         Coordinate with staff from other departments

·         Complete other clerical tasks such as data entry 

·         Greet all patients and families

·         Manage a busy reception desk

·         Answer and redirect call

·         Handle enquires with a friendly and professional manner

·         Manage clerical and administrative responsibilities such as Private Practise billing

·         Maintain accurate and timely patient information data collection and processing of medical records

 Essential Criteria:

·         Demonstrated experience in administrative tasks with customer focused approach

·         Proven flexibility and reliability

·         Excellent interpersonal and professional communication and liaison skills

·         Demonstrated written communication skills

·         Initiative and ability to problem solve

·         Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment

·         Strong attention to detail

·         Demonstrated ability to work within a team structure in a multi-disciplinary environment, treats everyone with courtesy and respect, respond positively to requests for assistance

·         Ability to use patient information and record systems and a commitment to patient confidentiality

·         Strong computer skills and willingness to learn and use patient management systems and databases

Desirable Criteria:

• WebPas hospital system experience
• Medical secretary experience

About us...

Lady Davidson Private Hospital is one of the largest private dedicated rehabilitation hospitals in Australia affiliated as a teaching hospital with Sydney and Macquarie Universities. With 115 inpatient rehabilitation beds, the hospital has been designed to promote rehabilitation through our inpatient programs.

Applications close: 19th March 2026

 For further enquiries please contact our Front Office Manager via email karen.lacey@healthscope.com.au

To Apply: Please check out our website www.careers.healthscope.com.au and in LOCATION enter Lady Davidson to be taken to our online application form.

Please include a cover letter stating why you're interested in this role and your availability, along with your CV including contact details of two professional referees.