210000Q1 Requisition #

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service?

Sunnybank Private Hospital is searching for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting our patients and doctors.


As an Administration Officer your main responsibility is to provide an excellent patient experience through:

  • Greeting and admitting patients in a professional and courteous manner at all times
  • Answering and redirecting calls
  • Organising appointments and preparing admission paperwork
  • Conducting follow up requests and making reminder calls for visits
  • Maintaining accurate and effective record management systems including preparation of medical records
  • Performing Health Fund Checks as required and facilitating the collection of excesses/co-payments
  • Coordinating with staff from other departments to ensure a smooth patient journey
  • Completing other clerical tasks as directed including data entry


Sunnybank Private Hospital is owned and operated by Healthscope, one of Australia's largest and most respected operators of private hospitals.

Sunnybank Private Hospital is a 122 bed acute Medical, Surgical, Rehabilitation, Intensive care and now Cardiac Services hospital located on the South East of Brisbane.


Selection Criteria:

  • Demonstrated experience providing superior customer service in a similar environment
  • Excellent interpersonal & communication skills with ability to speak Mandarin and/or Cantonese looked upon favourably
  • Strong computer literacy and accurate data entry skills with a strong attention to detail
  • Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
  • Work well independently and within a team
  • Flexible to work a variety of shifts – early/late shifts & weekend work
  • Experience in MS Office (Outlook, Word, and Excel)
  • WebPas Hospital system experience (Desirable)

Applications close: 29th April 2021

To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.

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