Consulting Suites Manager

Consulting Suites Manager

Exciting full-time leadership opportunity for a dynamic Consulting Suites Manager at The Melbourne Clinic, Richmond. 

 About the role:

The Melbourne Clinic is one of Australia's leading private mental health facilities, dedicated to providing exceptional patient care and specialist mental health services. We are seeking an experienced, proactive, and highly organised Consulting Suites Manager to lead our consulting suites operations and administrative services.

 About us: 
The Melbourne Clinic is Australia’s largest private mental health service providing 203 inpatient beds, standalone Day Program centre, an Outreach Program, consulting suites at three locations and a Consultation Liaison service.

Nationally and internationally renowned for our quality mental health care services, our focus is to provide our patients with the support and expertise from a comprehensive multi-disciplinary team of over 200 accredited Psychiatrists, Addiction Medicine specialists, Pain Medicine specialists and experienced registered mental health nurses, Allied Health Staff (Psychologists, Social Workers, Dietitians, Exercise Physiologist and Art Therapist) in conjunction with several key support services such as Administration and Housekeeping services. Our Intake team, all experienced mental health clinicians, triage all enquiries and admissions.

At The Melbourne Clinic we deliver Patient Centred Care; health care that is respectful of, and responsive to, the preferences, needs and values of patients. Our programs and care are based on the recovery model.

The Melbourne Clinic embodies an inclusive service. We are dedicated to providing services that are culturally sensitive and aware. We understand and are accepting of diversity in identity, and in 2017 The Melbourne Clinic was the first private mental health hospital to achieve Rainbow Tick Accreditation. We acknowledge the critical role that family and friends play in the lives of our patients and offer support and advice to assist them during their loved one’s recovery. 

Key Responsibilities

• Oversee the daily operations of the consulting suites and administrative services.
• Lead, mentor, and develop a high-performing administration team.
• Manage practitioner suite allocations, occupancy, and service requirements.
• Ensure exceptional customer service for patients, psychiatrists, clinicians, and visitors.
• Monitor and improve administrative processes, systems, and workflows.
• Manage budgets, service contracts, and operational resources.
• Coordinate facility requirements and liaise with internal departments and external providers.
• Ensure compliance with healthcare regulations, privacy requirements, and organisational policies.
• Prepare operational reports and provide insights to support business decisions.
• Foster strong relationships with medical practitioners and key stakeholders.

 Essential Criteria:

• Proven experience in healthcare practice management, administration management, or a similar leadership role.
• Strong leadership skills with the ability to motivate and develop teams.
• Excellent organisational and time-management abilities.
• Outstanding communication and stakeholder engagement skills.
• Experience managing competing priorities in a fast-paced environment.
• Strong financial and operational management capability.
• Proficiency in Microsoft Office Suite and administration systems.
• A commitment to delivering exceptional customer service and patient-centred care.

 What We Offer

• Opportunity to work within a respected and supportive healthcare organisation.
• A collaborative and professional working environment.
• Ongoing professional development and career growth opportunities.
• Competitive remuneration package.
• The opportunity to make a meaningful contribution to mental health care services.

 Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

 You'll also benefit from:

• Flexibility to work across one or multiple hospitals across our network
• Discounted health insurance (non-casuals only)
•  Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: Friday 17th July 2026

To apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to Anna Thompson, General Manager anna.thompson@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. 

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Any request for payment is fraudulent.

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