Credentialing Officer

Are you a highly organised, customer-focused individual looking to join a dynamic team in a leading healthcare environment?

About the role

Gold Coast Private Hospital is seeking a full-time Credentialing Officer to manage the credentialing of medical and allied health practitioners, while also providing essential administration support to the Executive Suites administration team.

This is a full-time role working Monday to Friday located just minutes from the beach in beautiful Southport.

Please note, this is a 12-month maternity leave contract commencing April 2026.

About us

Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 340-bed facility located in the heart of the Gold Coast Precinct in Southport.

With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.

Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.

As a Credentialling Officer and Executive Assistant Support your key responsibilities will include:

• Credentialing Management: Maintain and update the credentialing database for all medical and allied health staff, ensuring accuracy in insurance, registration, and accreditation details. Processing new and re-credentialing applications, conduct compliance monitoring and follow ups.
• Administrative Support:  Provide administrative assistance to the Executive Suites administration team including fielding and responding to queries, agenda preparation and minute taking, documentation and communication preparation and additional general administration tasks as needed.
• Customer Service Excellence: Provide exceptional customer service to internal and external stakeholders, including doctors, staff, patients, and visitors. Ensure confidentiality and professionalism in all communications.
• Team Collaboration: Contribute to team efforts to continually improve service delivery and support the achievement of the hospital’s mission, values, and strategic objectives.

About you:

• At least 3 years of administrative experience in a busy, professional environment
• Exposure to or previous experience with Credentialing Management
• Previous experience working in a fast-paced Hospital or healthcare setting will be highly regarded
• Highly developed organisational skills with the ability to prioritise tasks, meet deadlines in and balance competing priorities a fast-paced environment
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Superior attention to detail
• Analytical and problem-solving skills
• Maintain and promote good interpersonal, public relations and customer service
• Understanding of high level of confidentiality
• Previous experience working with e-Credentialing software will be highly regarded

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

• Discounted health insurance, and access to a wide range of employee benefits and discounts
• Continuous professional development, education & support provided to encourage growth
• Work in a supportive and engaging work environment and feel the reward of contributing to delivering outstanding healthcare services to our community

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close: February 24th 2026

To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to recruitment@healthscope.com.au

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.