Front Office Manager
Front Office Manager
An exciting opportunity exists for an experienced Front Office Manager to join the team at The Hills Private Hospital. As a hospital leader, this position is responsible for administration team performance across the following key domains: people and safety, financial and operational.
Location – Baulkham Hills
Responsibilities:
Lead and maintain efficient hospital administration workflow processes
Provide support to Nurse Assessor Team by facilitating patient admission through eAdmissions
Implement Healthscope’s quality improvement frameworks and support the achievement of Accreditation
Maintain a high-performing Administration Department that delivers results
Proactively identify and enable revenue optimisation opportunities
Support VMO partners
Experience for Success:
Managed KPI’s (HR, quality and financial)
Led a high performing team across the employment lifecycle
Established and managed relationships with key stakeholders, networks and customers
Coordinated resource allocation
Driven safety accountabilities and expectations
Implemented process improvement
Participated in accreditation
Implemented a significant change
Worked in a large team
Knowledge for Success:
Human Resources
Hospital accreditation (desirable)
Microsoft systems
WebPAS Patient Management Systems (desirable)
Health fund contracts (desirable)
Qualifications
Mandatory:
TAFE/ Certificate - Diploma level qualification in Front-line Management, Business Management or related discipline (or working towards same)
Desirable:
Bachelor level qualification in Healthcare Management, Business or related discipline (or working towards same)
Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families.
You’ll also benefit from:
Several Employee Benefits
Flexibility to work across one or multiple hospitals across our network
Continuous professional development, education & support provided to encourage growth
We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.
Come and be the difference in our patient's lives.
Applications close: 31 May 2026
To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out liz.masters@healthscope.com.au