Front Office Manager

• Supportive Team Environment 
• Dynamic position  
• Well-developed management, interpersonal and communication skills

Are you looking for a challenging yet rewarding position with an organisation that allows you to be a part of something bigger?

Enthusiastic individuals who can demonstrate proven experience in a management role, a commitment to patient care and customer service are encouraged to apply.

As the Front Office Manager your responsibilities will include:

• Understanding of hospital administration processes from pre-admissions to discharge including informed financial consents, private health funding eligibility, patient accounts, billings, debtor’s collection, accounts payable
• Rosters, staffing and supervision of staff including reception, pre-admissions, discharges, billing, theatre bookings, Process review and ongoing change management
• Handling of enquiries and complaint resolution
• Working knowledge of patient management systems (Webpas and Zedmed) and Microsoft Office applications
• Experience in managing and leading a team
• Direct reports may include catering and environmental departments

National Capital Private Hospital is a 148 bed acute hospital in the southern suburbs of Canberra. It offers high acuity surgery and treatments to the people of the ACT and the surrounding regions.  Co-located with the Canberra Hospital it provides a warm and welcoming place to work.

Essential Criteria:

• Promote a positive and collaborative team work environment and an efficient business culture
• Assisting and coordinating internal and external audits
• Sound knowledge and understanding of medical terminology
• Excellent interpersonal, verbal and written communication skills
• Exceptional organisational and time management skills as well as an ability to multi-task
• Professional and pleasant demeanour
• Ability to develop positive relationships with a diverse range of people both internal and external
• Willingness and ability to learn and complete new tasks and the flexibility to embrace change
• Ability to work both autonomously and collaboratively within the scope of the role

Applications close: 26th April 2021

For further enquiries: Marinda Berger - Finance Manager 02 6222 6606

To Apply: Please click on the 'Apply' button to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.