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Ward Clerk - Northern Beaches Hospital

📁
Patient Support Services
📅
180001C3 Requisition #
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  • Full time roles available across the hospital
  • Frenchs Forest location
  • Team oriented work environment

A fantastic opportunity exists for a dynamic, customer service focused professional.  The successful applicant will be part of a multi-disciplinary team, liaising with staff, patients, visitors and VMOs. This is an exciting and pivotal role where your team and customer service skills will be highly valued.

 

Be a part of something bigger

 

In this role your days will be varied and you will have the opportunity to complete a range of tasks. The nurse unit managers encourage autonomy and appreciate proactive thinkers who are genuine team players. Responsibilities include:

  • providing excellent customer service through every  interaction with patients visitors and staff
  • reception duties including management of incoming and outgoing calls using polite telephone manner using your name and department when answering a phone call
  • registration, patient admission and discharge process on WebPAS
  • management of patient electronic records ensuring the privacy and confidentiality of patient information
  • undertaking general administration duties
  • liaison with other areas of the hospital
  • arranging patient transport for discharge and inter-facility transfer
  • coordinating  patient transportation for diagnostic tests and appointments.

Northern Beaches Hospital is a fully licensed 488 bed private hospital, providing care to public and private patients from an outstanding facility with a large range of quality services provided by exceptional nurses, doctors and staff. A variety of positions are available across both medical and surgical wards.
 
To be successful in this role you will have
 
  • A track record of providing great service and customer experience
  • Strong interpersonal communication and report writing skills
  • Ability to work autonomously as well as in a team environment
  • Good computer literacy & sound knowledge of Microsoft Office
  • Certificate in Medical Terminology desirable
  • Ability to build strong rapport with patients, staff and VMOs
  • Demonstrated organisational and time management skills
  • Attention to detail
  • Previous experience within a private hospital setting will be well regarded
  • Passion for delivering quality patient-centred care
Further Information
 
All applications must be lodged online. Please click the Apply button to lodge an application (applications should include cover letter, CV and 2 current work-related referees). 
 
Our commitment to quality and safety for our patients, staff and visitors is our highest priority.  Applicants will be required to provide a current (12 months or less) National Police check and a NSW Working with Children’s Check, prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases prior to commencement.

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