Administration Officer

• Professional Development Opportunity
• Richmond Location
• Excellent interpersonal and communication skills

 Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Patient Services Team have several vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception. 

 As an Administration Officer your responsibilities will include:
 

• Maintain accurate and effective record management systems including preparation of medical records

• Perform Health Fund Checks as required

• Manage the collection of excesses/co payments

• Coordinate with staff from other departments

• Complete clerical tasks, such as data entry

• Perform a broad range of administration duties including:
  
  ·       Manage a busy reception desk
  ·       Answer and redirect calls
  ·       Organise appointments and prepare admission paperwork
  ·       Conduct follow-up requests and make reminder calls for visits

The Melbourne Clinic is Australia’s largest private mental health service, providing a variety of recovery focused inpatient and outpatient programs that are tailored to meet the needs of people with a range of mental health conditions. The Melbourne Clinic is an inclusive and diverse workplace welcoming of all patients, staff, and visitors regardless of ethnicity, religion, age, neurodiversity, gender identity, or sexuality. 

We are committed to providing our staff with a structured induction and orientation, and opportunities for ongoing training and professional development. We value individuality and embrace people with differing experiences, knowledge, and skills with the intention of building a thriving, professional working environment that is both nurturing and safe.

Selection Criteria:

• Strong attention to detail
• Experience in MS Office (Outlook, Word, and Excel)
• Works well independently and within a team
• Flexible to work a variety of shifts – early/late shifts & weekend work
• WebPas Hospital system experience (Desired)

Why Healthscope?
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

·       Discounted health insurance

·       Flexibility to work across one or multiple hospitals in our network

·       Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate, and caring people to ensure our patients receive the highest quality care and experience during their stay with us. 

Come and be the difference in our patient's lives. 

Applications close: 29th of June 2026

For further enquiries: Alice Balmeo, Reception Manger alice.balmeo@healthscope.com.au 

To Apply: Please click on the 'Apply' button below to be taken to our online application form. Please include a cover letter and your CV along with the contact details of 2 professional referees.