Orderly Manager

Orderly Manager – Knox Private Hospital

Wantirna | Close to Eastlink | Full-time Leadership Role

·         Newly created role following a Support Services restructure

·         Lead a 24/7 workforce of ~50 staff

·         Supportive, collaborative team culture

·         Career development as company transitions into Australia’s largest not-for-profit private hospital operator

·         Exciting opportunity for a manager in a current hospital Support Services team to move into a substantive role

About the hospital:

Knox Private Hospital is one of Victoria’s largest private hospitals.

We provide comprehensive 24/7 care with a full range of medical and surgical specialties—from complex cardiothoracic surgery to neurosurgery, orthopaedics, urology and more. With 13 theatres (including a hybrid theatre), two endoscopy procedure rooms, two cardiac cath labs, advanced diagnostic cardiology and expanded ICU and CCU capacity, our hospital is equipped with the latest technology to support world‑class clinical outcomes.

Our expert team of surgeons, specialist doctors, nurses and allied staff are dedicated to delivering the best possible experience for every patient.

About the opportunity:

Key responsibilities:

Following a recent restructure of our Support Services team, we are excited to introduce a newly created leadership role: Orderly Manager.

We are seeking a highly motivated and experienced leader to oversee our Orderly team.  Using the CARPS system to manage up to 500 daily patient moves this role is critical in ensuring high-quality, safe and efficient service delivery across a busy 24/7 hospital environment.

This is a substantive operational leadership role with approximately 50 direct reports working across a continuous 7‑day roster.

If you thrive in a fast‑paced environment, are passionate about people leadership, and want to be part of an organisation experiencing positive transformation, we’d love to hear from you.

Key Responsibilities

Reporting to the Director of Finance & Corporate Services, you will:

• Lead and manage an Orderly team of 50 staff across 24/7 operations
• Oversee up to 500 patient moves per day
• Train, mentor and upskill both new and existing team members
• Manage roster development and workforce scheduling
• Monitor and manage departmental budgets and financial performance
• Ensure compliance with OHS, infection prevention and control standards
• Foster a positive, collaborative and service‑focused team culture

About You

You will be a strong operational leader who brings:

• Proven leadership experience in Support Services role—ideally within a hospital, healthcare or hospitality environment
• Experience using computerised rostering systems (e.g., Kronos)
• A strong customer service mindset and commitment to patient experience
• Excellent communication and interpersonal skills
• Flexibility, adaptability and resilience in a dynamic setting
• Understanding of OHS and infection control best practice
• Demonstrated ability to train, coach and empower staff

Why Healthscope?
When you join Healthscope, you become part of our Community of Care.

Our people are at the heart of our organisation – no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for. Healthscope opens the door to endless opportunities for our people, giving them the flexibility to work across one or multiple hospitals across our network.

We encourage the pursuit of continuous professional development and education and support our people to grow and flourish securely. 

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

While our hospital network is vast, Healthscope is a family. We support each other, we share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient’s lives.

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. Applicants will be required to provide a current National Police check prior to appointment and persons in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker.

Applications Close: 19/03/26

For Further Enquiries: Please contact the Healthscope Talent Acquisition team at recruitment@healthscope.com.au

To Apply: Please click on the 'Apply' button to be taken to our online application form.